TSTA Trading Academy - Privacy Policy

TSTA Trading Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Learning Management System (LMS) services.

We use your information to:

• Provide Services: Deliver courses, track progress, issue certificates
• Account Management: Create and maintain your account, process payments
• Communication: Send course updates, educational content, important notices
• Improvement: Analyse usage patterns to enhance our educational offerings
• Compliance: Meet regulatory requirements for financial education providers
• Marketing: Send promotional materials (with your consent)
• Support: Provide customer service and technical assistance

We process your data based on:

• Contract Performance: To deliver educational services you've purchased
• Legitimate Interest: To improve our services and ensure platform security
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with financial education regulations

We implement appropriate security measures including:

• SSL encryption for data transmission
• Secure servers with access controls
• Regular security audits and updates
• Staff training on data protection
• Backup and recovery procedures

We retain your information for:

• Account Data: As long as your account is active
• Educational Records: 7 years after course completion (regulatory requirement)
• Financial Records: As required by applicable laws
• Marketing Data: Until you withdraw consent

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: For consent-based processing

To exercise these rights, contact us at [privacy@tsta.com].

We use cookies for:

• Essential: Login sessions, security features
• Analytics: Understanding user behaviour and improving our platform
• Marketing: Personalizing content and ads
• Preferences: Remembering your settings

You can manage cookie preferences through your browser settings.

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

If you are located outside our primary jurisdiction, your information may be transferred to and processed in countries with different privacy laws. We ensure adequate protection through:

• Standard contractual clauses
• Privacy shield frameworks
• Other lawful transfer mechanisms

We may update this Privacy Policy periodically. We will notify you of significant changes through:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications in our LMS

For privacy-related questions or concerns:

• Trade Sutra Trading Academy
• Email: privacy@tsta.com
• Phone: [Insert Phone Number]
• Address: [Insert Business Address]
• Data Protection Officer: [Insert Name and Contact]

This policy complies with applicable privacy laws including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Other relevant local privacy regulations